We currently ships to United Stated, Canada, United Kingdom and Australia only.

We offer express international shipping for a flat rate of $20 and free delivery for orders over $200.

Customers who refuse a shipment from Here With U are responsible for the original shipping charges, any import fees that may have incurred, as well as the cost of returning your parcel to us; and will be deducted from your order refund once your shipment has been received. 

Duties & taxes are not included, The purchaser will be responsible for all VAT & Import Duties where applicable.If you are charged import fees, please keep your proof of payment and contact us for reimbursement.

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection. Please visit our returns section for full details and specifications. [HERE] 

Please contact us at help@herewithustore.com / WhatsApp +852 9544 8902 immediately if you need to change or cancel your order. We will try to update the order before it is sent, please include relevant information such as order number and new delivery address. If your order has already been dispatched, we are not able to make any changes or cancel the order. We do however allow easy returns for refund, you will need to initiate a return once you receive your order. 

Depends on your region

All inquiries may be directed to help@herewithustore.com / WhatsApp +852 9544 8902 . We do our best to reply to all enquiries in a timely manner and will respond as promptly as possible.